Boosting Performance for Workplace Safety Solutions
Challenges
The client is an Australia-based software solutions provider that delivers online systems to help businesses manage workplace safety, employee health and compensation claims, and more. Their intuitive platform offers configurable options for managing employee wellness, safety, and compliance. However, their platform has faced some operational hurdles and performance issues that have delayed its success.
Key challenges
- User Experience Simultaneous data access can lead to an inconsistent user experience.
- App Efficiency Code bloats lead to reduced efficiency and increased maintenance costs.
- User Engagement Low user engagement due to slow page loading time.
- System Downtime/Crashes During peak usage time, the system experiences downtime and frequent crashes.
- Resources and Expertise The client faced challenges in detecting and resolving the performance issues effectively.
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![expertise-tools]()
Tools
Apache JMeter • Fiddler • GTmetrix • PageSpeed Insights • W3C Markup Validation • W3C CSS Validation
Solutions provided
1. Application Level
Concurrency Issues/ Timestamp Coding
Using timestamps in the code helps solve the concurrency issues and ensures data accuracy during simultaneous operations.
Code Optimization
Analyzed all the JavaScript and CSS files in the codebase. Removing the unused files improved the app's efficiency and performance.
Image Optimization
Minimized the size of all images without compromising their quality, resulting in improved page load times and an enhanced user experience.
Pagination Implementation
Reduced the page load times through pagination. It also helps minimize script failures when working with large sets of data.
Offloaded PDF Generation
Moving the PDF generation process out of the system results in faster page load response times.
2. Database Level
Query and Schema Accuracy
Validated queries, schemas, and stored procedures to ensure they meet expectations. This helps ensure they don’t make any incorrect entries that might put a risk in database integrity.
Volume Testing Preparedness
Performed database configuration, allowing it to manage higher user volumes without breaking down during load testing.
3. Overall System Improvements
Code Optimization
Eliminating errors and removing unused code made the app lighter and more efficient.
Improved Response Times
Significant improvement of 45% in response time due to the tuning of queries and overall performance.
Automated Testing Benefits
Implemented automation testing along with performance benchmarks to identify bottleneck issues.
Resource Planning
Leveraged performance data for efficient resource allocation.
Monitoring Thresholds
Designate appropriate monitoring thresholds using performance test data.
Results
The client’s business has significantly improved after we addressed their app’s performance challenges. The new system now offers a seamless user experience, leading to higher customer satisfaction and retention rates.
Thorough software testing provided streamlined app operations resulting in reduced maintenance costs and increased app efficiency. This allows the team to focus more on business growth and innovation.
The issue of user engagement was addressed with faster and more reliable data management solutions, allowing them to scale their business operations seamlessly. A proactive approach to error management, combined with improved system stability, enables them to consistently deliver high-quality services and maintain business success.
